Support

Quantfolio is built and supported by a small team. Email us directly. We read everything, and we usually reply within 24 to 48 hours.

EMAIL [email protected]

• Account access, including sign-in problems, email verification, and password reset
• Subscription and billing, including the Pro plan, free trial, and Apple or Play subscription management
• Bug reports and crashes
• Feature requests and feedback on the synthesis quality
• Data corrections, if an alert points at the wrong company or fundamentals look off
• Account deletion or data export requests

To help us help you faster, please include:

• Your device and OS version (e.g. iPhone 15 Pro, iOS 17.4)
• The Quantfolio version, shown in Settings, then About, then Version
• The ticker or screen the issue is on
• What you expected vs what you saw
• Any error messages, or a screenshot if you have one

Quantfolio subscriptions are billed by Apple (iOS) or Google (Android), not by us. To change plan, cancel, or request a refund:

• iOS: Open Settings, then your Apple ID, then Subscriptions, then Quantfolio, or visit apps.apple.com/account/subscriptions
• Android: Open the Google Play Store, then Menu, then Subscriptions, or visit play.google.com/store/account/subscriptions

You can also tap Settings, then Subscription, then Manage in App Store or Play Store from inside the app.

Open Settings, then Profile, then Sign out for a soft sign-out, or email us at [email protected] with the subject "Account deletion" to permanently remove your account and stored data. We process deletion requests within 7 days.

• Privacy Policy, what we collect and how it is handled
• Terms of Use, the agreement you accept by using Quantfolio
• Back to Quantfolio